Building on a solid foundation:
Evolving our fraud prevention for the future

Fraud losses across Canada climbed above $704 million in 2025, emphasizing the urgent need for adaptive, embedded fraud defenses in 2026 and beyond. In 2025, Central 1 focused on what matters to clients by helping safeguard their customers and members amid a sharp rise in financial crime, advancing our position as a leader in fraud prevention and AML compliance.

Stronger Detection, Lower Member Disruption

Central 1’s Enterprise Fraud Management (EFM) platform delivered standout results. Between January and December 2025, it stopped 70 per cent of fraudulent Interac e Transfer® attempts across 209 financial institutions. EFM reported false positives at only 2.7 alerts per confirmed fraud case, meaning that one in every three alerts is real fraud.

Clients using EFM also experienced reduced friction across platforms thanks to minimal disruption rates. In wire payments, only 1,300 transactions required follow up out of more than 410,000 total transactions, even as Central 1 prevented $3,100, in fraudulent wire attempts, stopping 60 per cent of all known wire fraud.

The EFM platform blocked millions of dollars in attempted wire fraud with minimal false alerts — a key factor in preserving positive member experiences across credit unions.

Real-World Impact

One of the clearest indicators of Central 1’s impact came directly from clients. During Fraud Prevention Month and beyond, multiple institutions delivered standout fraud prevention achievements:

• A mid sized Ontario credit union achieved 100 per cent prevention of fraudulent Interac e Transfers, with a 4.4:1 false positive rate.
• A small B.C. based credit union maintained a remarkable 0.6:1 false positive rate while preventing 100 per cent of fraud attempts for two consecutive months.
• A large credit union stopped 67 per cent of fraud attempts while keeping its false alert rate at 1.2:1, demonstrating exceptional operational efficiency.

These results reflect Central 1’s “layered defense” model — one that clients leverage daily to protect their communities.

Shaping the vision for the future of evolving fraud

Central 1’s AML strategy also advanced. With industry partners, we are shaping the next generation of AML technology and services as regulatory expectations expand.

“Fraud is evolving fast and Canadians are feeling it,” notes Ron Kaine, AVP of Fraud and Compliance Products and Services. “That’s why prevention needs to be real-time, embedded, adaptive, and one step ahead. Central 1 continues to invest in fraud prevention across all payment types to bring our members peace of mind.

In 2025, Central 1 didn’t just strengthen our fraud and AML capabilities, we delivered measurable impact for our clients. The results: fewer losses, fewer false alarms, more trust, and a stronger, more resilient ecosystem.